About Me

Learn a little more about my tools, skills, and experiences that have led me to where I am today!

My Toolkit

My Tools

GitHub Copilot

Dovetail

HTML/CSS

Adobe CS

Confluence

Jira

Mapbox

LottieFiles

My Skills/Processes

User Research
and Testing

Clinical Observations

Workshop Facilitation

Accessibility

AI-Assisted
Prototyping

Documentation
and Handoff

Miro

Figma

Product Strategy
and Definition

Experience and
Service Design

User Flows and
Information Architecture

Process and
Template Design

My Story

For my detailed work history, please refer to my LinkedIn profile or email me to chat further.

Alternatively, keep scrolling for an overview of my personal and professional journey.

Get in Touch

c. 2013

Designing Through Noise

Music, especially rock, metal, and punk, has always been central to my life, and more or less kickstarted my journey into design. In the depths of my teenage emo phase, I created a blog (designing the website myself) to write about pop-punk anthems and had a side project translating lyrics into t-shirt designs, sparking an interest in visual communication.

Please enjoy this recent playlist of mine to get a sense of some of my current favourite songs!

2016

Creativity as Connection

Originally, I envisioned a career in commercial graphic design. However, a volunteering experience at a care home for individuals with dementia inspired a shift in focus. Struggling to communicate verbally with some residents, myself and other volunteers experimented with sketching stories as a mode of connection and, witnessing the power of art to break down barriers, launched the 'Art With Elders' campaign, focused on fostering connections through creativity and storytelling.

This was my first taste of design as a bridge between people, and it opened my eyes to its human potential. I became interested not just in how things looked, but in how they worked, and how they could work better for those who are often excluded.

2017-2021

Designing for Health, Inclusivity, and Impact

Motivated by this new interest, I pursued a UX-focused degree at the Rhode Island School of Design. I gravitated towards projects in the healthcare space, addressing topics such as sex education, mental health, and stroke recovery through web, mobile, wearable, and VR solutions. Alongside two digital health internships, I also joined a Design for America project looking at reimagining life with dementia.

My undergraduate thesis focused on developing multimedia icons as an alternative method of clinical pain communication. Designed for neurodivergent individuals, children, and people with language barriers, the system looks to empower users to better express their symptoms. This work has been published in UXPA Magazine, presented at their international conference, and recognised with two International Design Awards.

2021-2024

Beyond the Interface

After graduating, I joined a creative agency in a UI-heavy role. I loved tinkering in Figma, but over time, it became clear that I have a strong affinity for strategy, research, and service design. Outside of work, these skills found their way into my hobbies too: co-hosting a podcast, co-organising a young professionals’ gathering, and creating interactive content for both.

To build on this shift, I completed an immersive UX programme at General Assembly, focusing on mixed-methods research, product strategy, and service design. One highlight was collaborating on Ari, the Pad ATM, a project blending social innovation and human-centred design.

2024-2025

Designing Within the Lines

I subsequently joined Current Health (Best Buy Health) as an Experience Designer, working on FDA-cleared SaMD/SaaS solutions for the US hospital-at-home market. This was my first experience designing within a regulated medical device environment, where I learned to navigate regulatory requirements, governance, and the processes needed to bring healthcare products to market. Alongside UX and service design, I developed discovery processes, templates, and documentation, and facilitated workshops with clinicians, engineers, and product managers to align teams around complex healthcare needs.

I then spent some time working on a freelance basis with FSHD UK, a charity focused on accelerating clinical trials for facioscapulohumeral muscular dystrophy patients, redesigning their website to improve tactical aspects like visual design, information architecture and accessibility, as well as updating content to educate and encourage patients to participate in clinical trials.

2026 and Beyond

Making the Cut

In 2026, I’m taking my healthcare design practice deeper into medtech and surgical technology, working at Medtronic as a Principal UI/UX Designer. I design video capture, and live streaming experiences for surgical training, bridging digital and physical systems to support complex clinical workflows. The role also gives me the opportunity to spend time observing procedures in the operating room, bringing firsthand understanding of surgical environments and clinical workflows into the design process.

Alongside my work at Medtronic, I’m beginning to share what I’ve learned with the next generation of designers. In July, I spoke at Goldsmiths, University of London about five key lessons from my career in healthtech, reflecting on everything from designing regulated medical devices to working within complex healthcare systems.

“…design will save the world right after rock and roll does.”

David Carson